Activate your Account when you become a new member

Activate your online account to access your plan tools and benefit information.

Your plan does not require you to select a Primary Care Physician and you don’t need referrals to see a specialist. If you already have PCP, you can sign in to your member portal to update this information. Sentara Health Plans member services can help you find in-network providers if you need to find a new doctor.

Activate MDLIVE

Talk to a network certified doctor from the comfort of your home or when traveling out of state.

Reduce mailbox clutter

Opt-in to receive your plan information by email.

Out of Area Dependent Form

If you have a dependent that is living outside the Sentara Health Plans service area, then you should submit a completed Out of Area dependent form in order for them to utilize the PHCS national network.

Treatment Cost Calculator

Save money by shopping and comparing out-of-pocket expenses for covered services including X-rays, advanced imaging, outpatient surgery, office visits, labs, immunizations and inpatient admissions.

Access your Member ID Card

Waiting for your member ID card or do you need a replacement card? Print a temporary card, order a new one, or access it on the go.

Receive Wellness Discounts¹

Get a good deal – take advantage of discounts available to you through Sentara Health Plans.

Learn About Incentives for Chronic Conditions

We have a variety of incentives available to those with chronic conditions such as: Asthma/COPD, Diabetes, Hypertension or other approved conditions.

Download the App

Download the Sentara Health Plans app to access all of your online services on the go.

Download the App

Reduce clutter and access your plan information instantly at your fingertips. You can elect to receive plan communications digitally and opt-in to receive text messages to make sure you never miss an important update. To manage your preferences, sign in to your member portal or the Sentara Health Plans Mobile App and select My Profile from the menu on the top right of your screen to access and change your preferences.

1. Register

2. Manage

3. Discover

4. Engage

5. Manage your preferences — go paperless

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